FAQ

The Computer Centre (CC) and CAS Team warmly welcome all new joinees to IISER Bhopal. Below is essential information for accessing various IT services available on campus.

1. Account Information - How to get the Institute Email and LDAP account

For new employees, please fill out the account registration form for the Institute's Email and LDAP Account: https://web2.iiserb.ac.in/email_ldap/.

Note: If you have previously registered or were part of the institute, select Renewal of an old account and mention your old email ID.

After the completion of above request form, CC will provide the account details which will be as follows:

Email ID: XXXXX@iiserb.ac.in

LDAP ID: XXXXX

Office365 ID: XXXXX@iiserb.ac.in

Access Credentials for All Accounts (Email, LDAP, and Office365)

a. Email Access
Use your provided credentials to log in at https://newmail.iiserb.ac.in/a/iiserb.ac.in. Please ensure your password is strong and secure.

b. LDAP (Central Authentication System)
Your LDAP credential provides access to various campus services, including Shiksha, CAS, the instrument booking portal, and more.

• LDAP passwords expire every 180 days.

• To reset or retrieve your password, visit: https://changepass.iiserb.ac.in.

• After three incorrect password attempts, the system will block your account for 180 seconds.

c. Microsoft Office 365
Use your Office 365 credentials for accessing online Office applications, including MS Teams. You can also download Office 365 on your devices from the following link: https://cc.iiserb.ac.in/download.

2. How to Access the Internet on Personal Devices

To connect personal devices (e.g., mobile, laptop, desktop) to the internet, the user must have to register the device actual MAC Address at the MAC Address Registration Portal at https://web.iiserb.ac.in/mac/ (accessible only on campus).

To complete the MAC Address Registration Process, the users may use the desktops in the CC Lab.  The labs are  at the second floor of the CC Building.
For more information, please visit https://cc.iiserb.ac.in/faq and click on How to find your device's MAC or Hardware Address.

3. How to access the CAS Portal (Campus Automation System - ERP) and Shiksha Portal (Academic ERP)?

• CAS Portal (https://cas2.iiserb.ac.in/) allows access to ERP applications like Finance & Accounts, Stores & Purchase, and R&D.

• Shiksha Portal (https://shiksha.iiserb.ac.in/login/) supports academic activities such as student registration, course selection, grade book management, and more.
  Note: Only students and faculty members can log in. This portal is managed by the Office, Dean of Academic Affairs.

Via the use of LDAP (Central Authentication System) the CAS Portal can be accessed.

Help Desk Information

• Operating Hours: Monday to Friday, 9:00 AM - 5:30 PM

• Location: First Floor, Computer Centre

• Helpline Numbers:

  • Network: +91 755 269 2455

  • Website: +91 755 269 2454

  • Telephone: +91 755 269 2304

  • CAS and Shiksha: +91 755 269 2413

  • Office CC: +91 755 269 2456

• Email Contacts:

  • Network: network@iiserb.ac.in

  • Website: webmaster@iiserb.ac.in

  • CAS and Shiksha: cas@iiserb.ac.in

• Report a Problem: Submit a service request through the Service Request Form.

• Mac OS X

• iPhone, iPad, iPod touch in iOS

• Microsoft Windows 10

• Android Phone

How to Register Device MAC Address or Physical Address?

Visit the link https://web.iiserb.ac.in/mac/. Log in with your LDAP ID/Password and register your device(s). The users are allowed to register only 3 devices.
The auto script will register your device's MAC address or Physical Address.

Click on PDF to download the file and follow the instructions.

• Click on the link changepass.iiserb.ac.in and follow the instructions.

Configuration Settings for Windows Platform
For Windows XP

• Go to Start >> Settings >> Control Panel >> Network Connections >> Local Area Connection >> Properties

• Select Internet Protocol Version 4 (TCP/IP)

• Click Properties

• For DHCP, select Obtain IP address automatically and Obtain DNS address automatically

• For static IP, Specify IP, Gateway, Subnet Mask, and DNS

For Windows 7, 8 OR 10

• Go to Start >> Settings >> Control Panel >> Network and Sharing Center >> Change Adapter Settings >> Local Area Connection >> Properties

• For Windows 10 Go to Search >> Settings >> Network & Internet >> Change Adapter Settings >> Local Area Connection >> Properties

• Select Internet Protocol Version 4 (TCP/IPv4)Click Properties

• For DHCP, select Obtain IP address automatically and Obtain DNS address automatically

• For Static IP, Specify IP, Gateway, Subnet Mask, and DNS

Configuration Settings for Linux Platform

• Go to Network Settings GUI

• Select and configure the Interface

• For DHCP, select automatically obtain IP address and automatically obtain DNS address

• For Static IP, Specify IP, Gateway, Subnet Mask, and DNS

• Click to download the PDF and follow the instructions.

• Follow the "Connect IISERB" tab at IISERB Network under CC website.

Academic Area

Use DHCP.

Hostel Area

Go to CC website >> Click on Network

INTERNET EXPLORER

Go to Tools >> Internet Options >> Connections >> LAN Settings

Check Use a proxy server for your LAN and Bypass the proxy server for local addresses

Set the proxy server as nknproxy.iiserb.ac.in Port: 3128

Click on Advanced Settings

In Exceptions, add *.iiserb.ac.in

MOZILLA FIREFOX

Open MOZILLA Firefox

Go to Preferences >> Advanced >> Network >> Settings

Select Manual Proxy Configuration and set the proxy server as nknproxy.iiserb.ac.in Port: 3128

In "No Proxy for", add *.iiserb.ac.in

GOOGLE CHROME

Go to Setting >> Advance setting >> Change Proxy settings >> LAN Settings

Check and

Set the proxy server as nknproxy.iiserb.ac.in Port: 3128

Click on Advanced Settings

In Exceptions, add *.iiserb.ac.in

• Use SSL-VPN to access Library Online Journals and IISERB Network from outside the IISER Bhopal campus. For details and setup to use SSL-VPN, please follow the link SSL-VPN.

• IISERB net is an "open" computing environment that reflects the traditional openness of the academic environment. However, we restrict access from your machine to Internet and vice-versa by using Firewalls and also block access to porn sites.

REQUISITE

You must have your LDAP login account

Any FTP Client Software (Eg. FileZilla,WinSCP, FireFTP etc.)

Web pages related to your Personal Home or Group page.

Assumed that you have FileZilla FTP client

Open FileZilla

Now write

Host:home.iiserb.ac.in

Username:abc(YOUR LDAP ACCOUNT NAME)

Password:***(YOUR LDAP ACCOUNT PASS )

Port:22

Click On Quick Connect

The output will be like this

Now you can see a folder with the name www, Just open(double click)it.

After this, put your web pages in it by drag and drop or upload your files.

To access your page on a web browser

Open your web browser

Type the URL:home.iiserb.ac.in/~abc(home.iiserb.ac.in/~YOUR-LDAP-LOGIN)

1. Login to your IISERB Email Account

2. Click on Google Apps (Top Right of Screen)

3. Click on Contacts

4. Click on Create Contacts or Imports contacts

5. After clicking on Create Contact create your contact (input name and Email ID)

6. Your Contacts will show on screen

7. Click on Create Label (left toolbar)

8. give the Label a Name and Save it

9. Then select your Contact.

10. Goto manage the Label and select the label to add contact to it.

11. Now you can Email the Group you have created (Mail will be sent to everyone in the group).

Step 1 : NOTE: Go to the bottom of the security setting of Google and Allow less secure apps: ON or Go to the Less Secure Apps section of my Account

Step 2 :(To be done in your @iiserb.ac.in account)

First, set up POP in email

• On your computer, you can open Gmail.

• In the top right, click Setting.

• Click Settings.

• Click the Forwarding and POP/IMAP tab.

• In the "POP Download" section, select Enable POP for all mail or Enable POP for mail that arrives from now on.

• At the bottom of the page, click Save Changes.

• 
  

• Step 3 : (In the mail account you want your @iiserb.ac.in mail to be migrated in)

• Import old emails from IISER Bhopal account

• Open Gmail.

• In the top right, click Setting

• Click Settings.

• Click the Accounts and Import or Accounts tab.

• Click Import mail and contacts.

• Follow the steps on the screen to import your old emails.

• Click Start Import.

• Other details

• pop server:- pop.gmail.com

• Requires SSL:- Yes

• Port:- 995

• username:- type your iiser mail id

Source

• https://support.google.com/mail/answer/56283?hl=en

• https://support.google.com/mail/answer/7104828?hl=en

For questions or comments regarding this document, please mail network@iiserb.ac.in

Name Email

• Mr. Vinay Bajpai vinayb@iiserb.ac.in

• Mr. Ritesh Singh Thakur rsthakur@iiserb.ac.in

• Mr. Surykant Raghuwanshi suryakant@iiserb.ac.in

• Mr. Ankit Jain ankitj@iiserb.ac.in